Satisfaction Survey

Thank you to all our patients who completed the January 2020 satisfaction survey. On all the questions relating to our service delivery, including “did you feel the treatment was effective” we scored 100% with all of our  patients saying they would refer us to a friend .
Please feel free to complete our short satisfaction survey on our contact page

We are delighted that you all have had such a positive experience at Walnut Tree Physiotherapy.

Security

Please note that for security reasons the surgery door may be locked over the lunch period and for some early and late appointments. Please ring the doorbell at these times.

Leave

During Hazel's absence you may email her and she will reply upon her return or you can contact John for appointments or to discuss any ongoing problems  Similarly, during John's absence you can email him or contact Hazel.

If your problem is of an urgent nature please contact your consultant or GP.

Coronavirus

Walnut Tree Physiotherapy will be closed as from the 19th of March  2020 until further notice.
We apologise to all our patients but this decision has been taken by Walnut Tree Surgery in order to protect all patients during the COVID 19 outbreak.
All patients currently on treatment will be contacted by phone and/or text.
If you wish to have a remote physiotherapy consultation or treatment plan we can offer this by either Facetime /Zoom meeting ( the cost of this is £45.00 for  a first 3/4 hour appointment and £35.00 for a ½ hour but please check your medical insurance will cover this before making the call). 
During this consultation we will make use of our extensive knowledge of assessment/diagnosis  in order to formulate a individualised treatment programme for you. Our aim will be to help you self manage and prevent further aggravation of your problem, until, if required a face to face consultation will be possible. 
If you are in need of urgent physiotherapy treatment please contact NHS 111 for further advice.
We will announce our clinic reopening on our website 
We are also available via our online e mail service which can be found on our contact page
 John Turnbull and I are very sorry for any inconvenience this has caused to our patients, but we hope you will understand our need to follow the advice of the Public Health England.
 
Thank You 



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